The things I learned about working in the digital realm at EA:
1. Relationships are cultivated. You get to know early on who your advocates are.
2. Trolls exist due to the anonymity of the internet.
3. Most of your audience are lurkers. They follow your content but rarely make themselves known.
And on that note, when I posted a goodbye message on the NFSW website, facebook and twitter, I did wonder what kind of reaction my leaving would get. Apart from my regulars who I chat with on a daily/weekly basis, I had no idea what kind of impact I had on the community.
I admit, I was apprehensive about checking the comments. There are days when I came across so much negativity on our channels, (eg. due to server outages, price of cars etc.), it was almost enough for me to throw in the towel. I never did though, but the feeling of needing to be in the right frame of mind in order to deal with such negativity never went away.
Would they say I was an awful community manager who contributed nothing to NFSW? Would they be glad I was leaving? Would anyone even care?
Well, the trepidation turned out to be unwarranted.
I was overwhelmed by the flood of positive comments and messages. I had told my regulars a week before my last day of work, but for the rest of the community, they didn’t know I was leaving until my that very day. Oh, there were rumours online but neither the producer or myself ever addressed it. Until my goodbye post.
So after much thought, and the fact that I’m no longer on the NFSW channels, I’d like to take this opportunity to thank everyone for their lovely comments and for a great send-off.
NFSW Facebook: martin pacheco b., roberto oviedo, conor murphy, daniel heusburgh, christoopher john thorn, mido moose, kishaan khedoo, shawn gendron, jose figueroa, Владимир Пајмакоски, travis kennedy, lennox d’coutho, tim jacob, ferdian aditia, jerimaih mallari, leopards kittens, emmett tohootz, nick razzleflamm, tommi na, timothy orvin edwardo, miles carter, karl joseph dela cruz, everton da cruz, gene flix, harris mcconnell, bathala ph, ty zylstra, gene gunn, nfsworld fbi street performance motorsports, suit chakma, maattoos maattu, ritchie c. banares, igor plaksin, gatot robi antono, harsh mohan, john max manoy, hole inthesky, clau cladiu, js fast, junior medeiros, suvigya agrawal, ameen ashraf, roman kolobych, jaume montana, christian de tullio, dexter wxpseven, cem onur kalkan, olivier t’l, catalin bargan, samir granja, jacky cheung, valentine tank a, robert russell, bilal zaheeruddin, world garage, miguel rm’s, ben ferguson, tomas dominik, muhamed mansur, zyzlak rn, westley lopez, naveen ram.
NFSW Twitter: @brunorockport, @jamesfmoody, @frozenstarro, @cjs8000, @drunkenbunny1, @joasghitti, @levitan_RU, @chrisSZ9, @italian_boy991, @joshuarlukito, @stealthagent, @nospax, @xtuned_8anshee, @r3bl3xx, @ashenr2, @miguelmitchell1, @aduy_yuda
NFSW forums: kate takanashi, fre5h4life, silver112, verstappen, hhguy, iboxout, marky264au, overtallman, bluecomet, nu666999, nfsw44, dgh0tskates, driftsage, na1l23, omarspeed, olotusfx, impak540, paulysch, bero1_emjay2, kimoy8520, proenke, hunterrxd, gawdiamfast, t0tal fps
NFS Ling Facebook: bryan wong, drew connelly, helbert escalante, jussi kauppinen, martin pacheco b., flora hameed, zhenya petukhov, john henry rubio, samer corleone, leandro rafael hulog, bathala ph, curtis cheug, samson lai, shwan gendron, king aly, arun narla, vaibhav r chavan, jacob boedeker
My Twitter: @maxie_hussain, @frozenstarro, @ruinersinc, @minannanastasia, @NFSHL, @brunorenno
World Garage Forums: skitter302, crazycanuck, samantha, kawashi, normalaatsra, nullaufein, victor braga e bravo, racerbest, frozenstar, skytails, lamboGTR, ZTR, zaker45, watcher, stylazation, limit1less
And special thanks to helbert escalante, prasanna deshmukh and king aly for the awesome artwork:
I feel somewhat like Robin Williams did in the last scene of Dead Poets Society. Wowed that I had made a difference and also very touched by the reaction.
2 Comments
You are indeed welcome, Ms. Chang 🙂
-Leandro
NFS:W isn’t the same without you anymore.
Thank you for putting my name on, even if I didn’t do anything outstanding. ^^
– NoSpax